Successful Complacence
It’s a debilitating business disease, which can creep in virtually unnoticed until it’s too late for the company to recover. After a period of...
Leading: How to Measure What Matters
It’s exciting to lead a talented and energized team, working together in an environment of mutual respect and trust. For the leader to get...
Brick by Brick
I attended a family wedding this past weekend. It was heartening to be surrounded by the overwhelming joy of friends and family celebrating with...
Better Together
This year has brought fresh perspective on many important things. New people in new places, doing important work with and for others, have reinforced...
Analyze or Over-think?
There’s a fine between thoughtful planning and analysis, or over-thinking and paralysis. I should know, as I’ve crossed it from time to time. If...
Leading: Seven Genres of Business Communication
The essence of leadership lies in a person’s ability to communicate ideas and information in a manner that inspires and guides others. Business communication...
Exactly Different
When it comes to building a product of a specific model, the intent is to build individual units exactly the same. However, when it...
Potential
Sometimes you can see it when they’re brand new. Sometimes it takes time and patience before potential is revealed. That’s certainly true of finely...
Fired Up!
I was enjoying dinner on an outdoor patio at a busy downtown restaurant, when it began to sprinkle rain from a fast-moving cloud. At...
Revisionist History
Humans have a remarkable ability to hear what they want and remember what they like. Part of that tendency is created through our nature...





