Words of Wisdom From Yoda

June 15, 2012

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We live in a sound-bite world: text messages, twitter, breaking news, all 24-7, 365. It’s instant and it’s certainly easy, but it’s often incomplete and has the potential to create misunderstanding. That approach is not recommended for assuring understanding of important matters and certainly not for building lasting relationships with clients.

A thoughtfully and clearly crafted message says more about you than just the content it conveys. It says that you took the time to carefully write down some important information for the client’s (or your coworker’s) benefit, that you truly care and you want to be perceived as thorough and competent. That is true both personally and professionally. So, when I saw these words of wisdom from the Jedi-Master Yoda in my Twitter feed recently, I just had to pass them along:

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