When it comes to results, what you get reflects where you focused. Business today is fast-moving, complex and often presents us with competing priorities. An effective leader makes conscious choices daily regarding where time and energy is invested. 

If your goal is to grow, there’s a natural tendency to focus on new sales, along with merger and acquisition opportunities. It’s exciting to explore new territory.  These are crucial endeavors because, as the saying goes, “nothing happens until somebody sells something!”  What you get will depend where you hunt.

At the same time, the critical importance of staying focused on existing operations and delivering exceptional service to customers is fundamental to long term success. Developing people, processes and systems will determine what you get and do not improve on their own. Day-to-day monitoring, adjustment and focus on continuous improvement translate operational activities into long-term success. 

Ultimately, what you get reflects the artful balance of first taking great care of what got you here, while looking ahead to what will take you there. It’s an essential leadership skill.  Successful teams learn how to work in collaborative and complementary ways so that both aspects receive the required attention.

What you get shouldn’t be a surprise or left to chance.

Tempus Maximize!