Wiggle Words
We’ve all heard them. Wiggle Words are the words of uncertainty and lack of commitment. At the top of the list is “hope”. By...
Why Ask?
What’s the point in going to all the trouble of conducting a client survey? After all, both you and they can SEE the work...
Things BIG & small
What are you thankful for this Thanksgiving? The answers for me are abundant but, as I reflected early today on this very question, they...
DWYSYGTD
Building Trust over time is just as simple as that. Do What You Say You’re Going To Do. That simple, yet powerful, statement separates...
T.E.A.M.
Yesterday was one of those exceptional days that illustrates why leading a business is such great fun. Our Tampa Branch was gathering for a...
Two Levels of Teamwork
Most of us work on a team at one time or another, whether as team leader or member. When it comes to functional teams,...
Ready to Play?
My brother and I like to torment one another with old family pictures, as only brothers can do. As the years pass, it seems...
The High Road
Very often there are two routes to reach your destination: by traveling The Low Road, or by taking The High Road. The path you...





