“Every Mower Matters”
ExMark Manufacturing’s director of marketing spoke those three simple words, as he explained their corporate philosophy during a recent visit to their main plant. That phrase is not merely a slogan, however; it’s clearly a strong belief and way of being for their team members. From the moment you arrive at Exmark’s Beatrice, Nebraska plant and view the employee entrance sign — to the moment you leave — it’s clear that this team is all about the reality that “every mower matters”. It’s no wonder that products from other companies in their industry can’t compare in quality of cut and reliability.
Let’s break it down:
- “Every”. Meaning each and every thing they build. All of them. Excluding nothing.
- “Mower”. It’s what they build and what they breathe in America’s Heartland. There’s more than corn and soybeans happening in Nebraska. For Exmark, it’s mowers; that key word can just as easily be substituted with landscape, computer, cell phone, meal, service, life…….you name it. What’s your thing that is the most important? Which leads us to what…..
- “Matters”. This is how you demonstrate what you care most about, through the work you do every day. What do you do that creates the most value? How does what you do benefit others? In the future, will your efforts be remembered? Does it stand out as worthy of notice by others? Does your work make you, and your customer, proud?
Three simple words. One powerful message. If you’d like to see what it looks like in action, visit Exmark. If you want to apply this concept daily in your life’s work, however, you can simply ask yourself these three questions:
- Is everything I do important?
- What do I want to be known for?
- Am I accountable for, and proud of, my results? (If it truly matters, you must be.)
Then let the answers guide your actions. Enjoy the Journey!
7 Comments
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Rick nelson
9 years agoGreat article Bill that’s how I feel about all my mowers and vehicles and everything i do i will not give up on anything I do to make this company move forward everyday.
Bill
9 years agoRick-
You know what’s good and you know how to take good care of it. Glad to provide your mower of choice!
Bill
Greg Hodges
9 years agoBill, this will be shared with our crews on Monday morning. Every Crew Matters.
Bill
9 years agoGreg-
You are absolutely right. We are only as good as the crews which serve our customers! Thanks for joining the conversation.
Bill
JimSivils
9 years agoConfidence in your ability to be great I love it .
Bill
9 years agoJim-
It does begin with first believing in what’s possible. Then doing what it takes to get there. Thanks for the insight!
Bill
Rod Marquardt
9 years agoMy favorite substitution that I try to live by with this phrase is “Every Customer Matters”. The best product in the world does not make it to market or sell if the customer is not always put first! I know that you and the members of YellowStone Landscape live by this version of the motto as well. Best Wishes. Rod.