When You Know…

There comes a moment when you know what you want to do with your life, or at least the part of it that lies right in front of you. That realization can come from something familiar or be inspired by something new; the inquisitive nature of a child perfectly illustrates the pure joy of such […]

Imagination

The most incredible inventions the World has ever seen don’t exist yet. Driven by the human spirit of Imagination, however, they will surely come. More information than ever before is available with a few taps of our fingers; just “Google it” and, voila, an amazing array of choices appears! The remarkable iPad that I’m using to […]

Knowing

When you know you can, do it!When you’re not quite sure if you can, try it.When you know you need some help, go get that.But never, ever, do nothing!

Own It!

It’s the difference between just working at a job or exerting the emotional energy that makes you indispensable. What you invest of yourself each day will ultimately determine the value you create. A high level of performance begins a conscious decision to “Own It”, to truly own the Attitude, Process and Outcomes associated with what […]

Climbing Mt. Kilimanjaro

I recently wrote about how an occasional change in perspective can make all the difference and encouraged getting “off the porch” for a fresh view of the world. I can’t take credit for motivating the journey of a friend that I’m about to share with you, but I can use her experience to illustrate what’s […]

Seeing Comes From Seeking

The view from your own porch seldom changes. If you want to truly See the possibilities and realize your Vision, an occasional change in perspective can  make all the difference. I spent a couple of days this week visiting branches; what I saw gave me a fresh perspective on our operations and the business processes […]

Vision Implies Seeing

Vision implies seeing something of Lasting Value in what you do every day so that clients can see it too. Here’s Austin Outdoor’s complete Vision Statement:Relentless dedication to our Strategic Principle of “Creating premier properties. Building lasting relationships.” generates Lasting Value for clients and makes us their company of choice.Pursuit of this Vision is embodied […]

Send In The Marines! [Guest Post]

Once a Marine, always a Marine.  When John Faulkner founded Cornerstone Solutions Group in the mid-1980’s, he did it in classic Marine style.  The result was an outstanding business that grew steadily and has consistently provided outstanding service for clients and opportunities for employees. At the center of it is Cornerstone’s vibrant culture, which made […]

Little Matters

People always remember the little things. These memories work both ways – good and bad. The cumulative result of people’s experiences either becomes something excellent or something to be avoided.  One of my favorite quotes sums this point up: “If you are going to achieve excellence in big things, you develop the habit in little matters. […]

Traveling The Road To Excellence

In order to achieve our shared Vision and become THE Company of Choice, by creating Lasting Value for Clients, we must focus on continually improving, both individually and collectively.  “Excellence” is not a destination, but rather a journey to explore new ways of doing things,  thinking about the work we do and caring for our […]