Conversations That Matter

It’s not a genuine conversation unless you are listening, relating and responding to one another. Conversations that matter have the added element of both parties taking away an understanding that didn’t exist beforehand. This may sound obvious, but it doesn’t happen nearly often enough.  Let’s consider these four key ingredients:1.  Listening.   Genuine conversations begin here.  Active […]

Icebergs and Winding Roads

Our natural tendency is to accept what we see at face value. This impulse is understandable, but it can also be deceptive. Occasionally, the visual image appears complete, but much more hides just beneath the surface, as with an iceberg. Other times, the image suggests more to us than what’s immediately visible; for example, a […]

Victory!

I finally met Bill Hunziker! He introduced the word “Victory” to Cornerstone through John Faulkner and forever changed the language of that business; by extension, his energy infused the word into Austin Outdoor’s vocabulary along with our merger earlier this year.Bill exudes an enthusiasm for life that’s simply infectious. Joy describes him best. When I […]

The Power Of A Smile

Every day, our interactions with different people combine to create an overall experience that affects how we feel. When I pick up my iPad to read a publication, check e-mail, or type a blog post for cultivation(s), I’m reminded that thousands of talented people worked together to come up with a seamless product; in fact, […]

Little Matters

People always remember the little things. These memories work both ways – good and bad. The cumulative result of people’s experiences either becomes something excellent or something to be avoided.  One of my favorite quotes sums this point up: “If you are going to achieve excellence in big things, you develop the habit in little matters. […]